Shipping policy

This policy outlines the delivery terms for products purchased through the online store deepinature.com, owned by Deep In Nature Ltd..

Here, you can learn about:

• Delivery Methods;
• Shipping Costs;
• Additional Information.

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Delivery Methods and Shipping Costs

For your convenience, shipping costs for all products purchased from the online store deepinature.com are fixed, and the delivery methods available for each country are included.

Enjoy free shipping on all orders over €60!

Austria

• Delivery Time: Up to 7 working days
• Delivery Method: DPD AT
• Shipping Costs:
  • Up to 1kg: €8.50
  • 1kg–2kg: €11.00

Belgium

• Delivery Time: Up to 7 working days
• Delivery Method: PostNL
• Shipping Costs:
  • Up to 1kg: €10.00
  • 1kg–2kg: €12.50

Bulgaria (Domestic)

• Delivery Time: Up to 2 working days
• Delivery Method: Econt
• Shipping Costs:
  • Standard shipping: €3.00

Croatia

• Delivery Time: Up to 7 working days
• Delivery Methods: GLS HR, GLS HR PuDo, DPD HR 
• Shipping Costs:
  • Up to 1kg: €6.50
  • 1kg–2kg: €8.50

Czech Republic

• Delivery Time: Up to 7 working days
• Delivery Methods: PPL, CZ Post 
• Shipping Costs:
  • Up to 1kg: €7.50
  • 1kg–2kg: €10.70

Denmark

• Delivery Time: Up to 7 working days
• Delivery Method: PostNord
• Shipping Costs:
  • Up to 250g: €8.50
  • 250g–1kg: €10.00
  • 1kg–2kg: €14.00

France

• Delivery Time: Up to 7 working days
• Delivery Method: ColisPrive
• Shipping Costs:
  • Up to 500g: €9.80
  • 500g–1kg: €11.50
  • 1kg–2kg: €14.70

Germany

• Delivery Time: Up to 7 working days
• Delivery Method: Hermes
• Shipping Costs:
  • Up to 500g: €8.00
  • 500g–1kg: €9.00
  • 1kg–2kg: €12.00

Hungary

• Delivery Time: Up to 5 working days
• Delivery Methods: GLS HU, GLS HU PuDo, Sameday HU, Express One HU 
• Shipping Costs:
  • 0g–2kg: €6.00

Ireland

• Delivery Time: Between 7 -14 working days
• Delivery Method: Fastway
• Shipping Costs:
  • Up to 500g: €8.00
  • 500g–1kg: €10.30
  • 1kg–2kg: €13.80

Italy

• Delivery Time: Up to 7 working days
• Delivery Method: Poste Italiane
• Shipping Costs:
  • Up to 1kg: €8.50
  • 1kg–2kg: €11.20

Luxembourg

• Delivery Time: Up to 7 working days
• Delivery Method: PostNL
• Shipping Costs:
  • Up to 500g: €7.00
  • 500g–1kg: €8.70
  • 1kg–2kg: €12.00

Netherlands

• Delivery Time: Up to 8 working days
• Delivery Method: PostNL
• Shipping Costs:
  • Up to 1kg: €10.00
  • 1kg–2kg: €12.00

Poland

• Delivery Time: Up to 6 working days
• Delivery Method: InPost Home, InPost Locker 
• Shipping Costs:
  • Up to 1kg: €7.00
  • 1kg–2kg: €10.30

Portugal

• Delivery Time: Up to 10 working days
• Delivery Method: CCT Express
• Shipping Costs:
  • Up to 500g: €9.00
  • 500g–1kg: €9.60
  • 1kg–2kg: €16.00

Romania

• Delivery Time: Up to 4 working days
• Delivery Methods: Cargus, FAN, Sameday Ro, Easy Box Locker 
• Shipping Costs:
  • 0g–2kg: €4.00

Slovakia

• Delivery Time: Up to 5 working days
• Delivery Methods: SPS, GLS SK Home, GLS SK PuDo 
• Shipping Costs:
  • Up to 1kg: €6.60
  • 1kg–2kg: €9.00

Slovenia

• Delivery Time: Up to 5 working days
• Delivery Methods: DPD SI, Posta Slovenje 
• Shipping Costs:
  • Up to 1kg: €6.00
  • 1kg–2kg: €8.30

Spain

• Delivery Time: Up to 9 working days
• Delivery Method: CTT Express
• Shipping Costs:
  • Up to 250g: €8.00
  • 250g–500g: €9.00
  • 500g–1kg: €11.00
  • 1kg–2kg: €15.50

Sweden

• Delivery Time: Up to 14 working days
• Delivery Method: PostNord
• Shipping Costs:
  • Up to 250g: €7.00
  • 250g–500g: €8.50
  • 500g–1kg: €11.40
  • 1kg–2kg: €17.00

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Additional Information

• The weight of the order is calculated automatically. You can find the weight information for each product on its respective product page.
• Orders will be dispatched on the next working day.
• Deep In Nature Ltd reserves the right to extend the dispatch time for ordered products in cases of extraordinary/force majeure circumstances and will notify the customer accordingly. Extraordinary/force majeure circumstances may include, but are not limited to: promotional periods, changes in courier shipping conditions, or other unforeseen events.
• Deep In Nature Ltd reserves the right to contact the customer who placed an order through the online store deepinature.com using the contact method specified by the customer to clarify details before dispatching the order.
• Deep In Nature Ltd is not responsible for delays or failure to deliver orders in cases where the customer has provided incorrect or incomplete information necessary for the delivery, as well as in cases where the reasons are related to third parties (couriers, payment systems, etc.).
• Deep In Nature Ltd reserves the right to contact the customer and/or independently select an appropriate delivery address if there is a discrepancy between the specified delivery address and the chosen delivery service (e.g., a physical address is provided, but delivery service to a courier office is selected).
• Deep In Nature Ltd reserves the right to update or change the shipping terms at any time without notifying the user. All updates will be published on this page on the online store deepinature.com.

Effective Date:

• In Force From: December 2, 2024
• Last Updated: December 2, 2024